Contact Us
Have a question, found a bug, or want to report a copyright concern? We would like to hear from you.
The fastest way to reach us is by email at support@pinvideosave.com. We read every message and try to respond within a few business days.
What to include
To help us respond quickly, please include the pin URL you were trying to download (if relevant), a short description of the issue, and the device or browser you were using. This lets us reproduce and fix problems faster.
Copyright and legal requests
For copyright takedown requests, please follow the process outlined in our DMCA Policy instead of a general inquiry, so your request is handled correctly.
Feedback and feature requests
We are always improving Pinvideosave. If you have an idea for a feature or notice something that could work better, send it our way. Additionally, if a specific pin fails to download, let us know the link so we can investigate.
- Email support@pinvideosave.com for general questions and bug reports.
- Include the pin URL and device details for faster troubleshooting.
- Copyright requests should go through the DMCA process instead.
- Feature ideas and feedback are always welcome.
Frequently asked questions
How do I report a pin that won’t download?
Email us the pin URL and a short description of what happened, and we will look into it.
How long does it take to get a response?
We typically reply within a few business days.
Where do I send a copyright takedown request?
Use the process described in our DMCA Policy rather than the general contact email.
Can I suggest a new feature?
Yes, we welcome feedback and feature suggestions at any time.
